Цивільно-правове регулювання надання готельних послуг
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2017
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E-ISSN
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Анотація
Дисертація на здобуття наукового ступеня кандидата юридичних наук за спеціальністю 12.00.03 – цивільне право і цивільний процес; сімейне право; міжнародне приватне право. – Інститут держави і права ім. В. М. Корецького НАН України, Київ, 2017.
У дисертації викладені результати комплексного дослідження цивільно-правових теоретичних та практичних питань надання готельних послуг. Досліджено генезис правового регулювання надання готельних послуг, складнощі сучасного періоду врегулювання надання готельних послуг, сформульовано теоретичні висновки та запропоновано низку пропозицій з удосконалення норм цивільного законодавства та нормативно-правових актів суміжних галузей.
Обґрунтовується цивільно-правова природа відносини між готелем і споживачем (замовником) готельних послуг, які виникають на основі договору на готельне обслуговування, а також те, що договір на готельне обслуговування (договір на надання готельних послуг) є самостійним, різновидом договорів про надання послуг і характеризується як консенсуальний, двосторонній, оплатний, строковий, публічний, приєднання.
Виокремлені можливі види порушень договору про готельне обслуговування, визначені види забезпечення зобов’язань за таким договором та способи відповідальності його учасників.
Диссертация на соискание учёной степени кандидата юридических наук по специальности 12.00.03 гражданское право и гражданский процесс; семейное право; международное частное право. Институт государства и права им. В. М. Корецкого НАН Украины, Киев, 2017. В диссертации изложены результаты комплексного исследования гражданско-правовых теоретических и практических проблем предоставления гостиничных услуг. Изучен генезис правового регулирования предоставления гостиничных услуг, определены сложности современного периода регулирования предоставления гостиничных услуг, сформулированы теоретические выводы и предложен ряд предложений по совершенствованию норм гражданского законодательства и нормативно-правовых актов смежных отраслей. Обосновывается гражданско-правовая природа отношений между гостиницей и потребителем (заказчиком) гостиничных услуг, возникающих на основании договора на гостиничное обслуживание, а также то, что договор гостиничного обслуживания (договор о предоставлении гостиничных услуг) является самостоятельным, разновидностью договоров о предоставлении услуг и характеризуется как консенсуальный, двусторонний, возмездный, срочный, публичный, присоединения. Выделены возможные виды нарушений договора гостиничного обслуживания, определены виды обеспечения обязательств за такими договорами и способы ответственности его участников.
Dissertation for getting a scientific degree by candidate of legal sciences in 12.00.03 specialty – civil law and civil procedure; family law; international private law. V. M. Koretsky Institute of State and Law of the National Academy of Sciences of Ukraine, Kyiv 2017. The dissertation presents the results of complex research of civil-law theoretical and practical problems of hotel services provision. The genesis of legal regulation of hotel services provision is studied, the difficulties of hotel services provision regulations in the modern period are identified, theoretical conclusions are formulated and the number of suggestions on improvement the rules of civil legislation and legal acts of related industries proposed. Substantiates the civil law nature of the relationship between the hotel and the customer (customer) hotel services arising under the contract on hotel services, as well as the fact that the hotel service contract (contract for the provision of hotel services) is an independent, kind of contracts for services and is characterized as consensual, bilateral, onerous, urgent, public, accession. The civil-law nature of the relationship between the hotel and the customer (consumer) of hotel services arising under the hotel services contract, as well as the fact that the hotel service contract (contract on the provision of hotel services) is an independent, kind of contracts for services and is characterized as consensual, bilateral, onerous, urgent, public, accession. The conclusion that the rules of legislation on the turnkey contract as well as rules of labor contracts (agreement of lease) cannot be applied to legal relationship on placement and providing hotel services is proved. Proposals on supplementation of the Civil Code of Ukraine in order to determine the legal regulation of hotel services provision, clarifications of the rules on keeping stuff in the hotel, on the improvement of the Rules and regulations of accommodation and service approved by order of the State Tourism Administration of Ukraine from 16.03.2004, № 19 and other sub-legal acts are formulated. In this work stated and substantiated a number of conclusions and proposals on the definition of criteria for the classification of hotels, certification and unification of hotel services provisions etc. In consideration of leading progress trends of technologies the author suggests to alter the paragraph 3.1 of the Rules and regulations of accommodation and service and not to limit the means of communication, with the help of which can be confirmed sending and acceptance of bookings, excluding the names of concrete communication facilities. The possible kinds of violations of hotel service contract are identified, the types of security for obligations by such agreements and ways of responsibility of its participants are defined. In particular, the author proposes in the event of non-payment by the customer/consumer of hotel services for the consumed services to use such type of security for obligations as the retention, that is the use by the hotel owner the right of pledge against the property of customer who received the service and has not fulfilled his obligation to pay for it. Mortgage right should be given to hotel owners by operation of law. In the case of providing the hotel room to the consumer, which does not meet the conditions stipulated in the contract, it cannot be said about non-fulfillment of the hotel services. In this case, it is talked only of its quality. If other related actions were not performed by the hotel-executor, or were performed poorly, it also should be determined the level of quality of their provision. The development of the tourism sector and the hotel industry is directly related to the quality of provision of hotel services, and therefore need the unification of the national legislation with the requirements of international instruments, in particular the UN program «Transforming Our World By 2030: A New Agenda For Global Action» regarding providing tax incentives for hotels that use renewable sources of energy that will have a positive impact on the pricing policies of hotels. Given the nature of the domestic hotel industry and a variety of programs and classification systems of hotels quality and similar accommodation facilities, it is necessary to ensure the improvement of Ukrainian hotel classification, taking into account international classification standards. In developing the national standard «Classification of hotels» should be used Alphabetical index for ISIC Rev.2 code 6320, developed by UNSTATS.
Диссертация на соискание учёной степени кандидата юридических наук по специальности 12.00.03 гражданское право и гражданский процесс; семейное право; международное частное право. Институт государства и права им. В. М. Корецкого НАН Украины, Киев, 2017. В диссертации изложены результаты комплексного исследования гражданско-правовых теоретических и практических проблем предоставления гостиничных услуг. Изучен генезис правового регулирования предоставления гостиничных услуг, определены сложности современного периода регулирования предоставления гостиничных услуг, сформулированы теоретические выводы и предложен ряд предложений по совершенствованию норм гражданского законодательства и нормативно-правовых актов смежных отраслей. Обосновывается гражданско-правовая природа отношений между гостиницей и потребителем (заказчиком) гостиничных услуг, возникающих на основании договора на гостиничное обслуживание, а также то, что договор гостиничного обслуживания (договор о предоставлении гостиничных услуг) является самостоятельным, разновидностью договоров о предоставлении услуг и характеризуется как консенсуальный, двусторонний, возмездный, срочный, публичный, присоединения. Выделены возможные виды нарушений договора гостиничного обслуживания, определены виды обеспечения обязательств за такими договорами и способы ответственности его участников.
Dissertation for getting a scientific degree by candidate of legal sciences in 12.00.03 specialty – civil law and civil procedure; family law; international private law. V. M. Koretsky Institute of State and Law of the National Academy of Sciences of Ukraine, Kyiv 2017. The dissertation presents the results of complex research of civil-law theoretical and practical problems of hotel services provision. The genesis of legal regulation of hotel services provision is studied, the difficulties of hotel services provision regulations in the modern period are identified, theoretical conclusions are formulated and the number of suggestions on improvement the rules of civil legislation and legal acts of related industries proposed. Substantiates the civil law nature of the relationship between the hotel and the customer (customer) hotel services arising under the contract on hotel services, as well as the fact that the hotel service contract (contract for the provision of hotel services) is an independent, kind of contracts for services and is characterized as consensual, bilateral, onerous, urgent, public, accession. The civil-law nature of the relationship between the hotel and the customer (consumer) of hotel services arising under the hotel services contract, as well as the fact that the hotel service contract (contract on the provision of hotel services) is an independent, kind of contracts for services and is characterized as consensual, bilateral, onerous, urgent, public, accession. The conclusion that the rules of legislation on the turnkey contract as well as rules of labor contracts (agreement of lease) cannot be applied to legal relationship on placement and providing hotel services is proved. Proposals on supplementation of the Civil Code of Ukraine in order to determine the legal regulation of hotel services provision, clarifications of the rules on keeping stuff in the hotel, on the improvement of the Rules and regulations of accommodation and service approved by order of the State Tourism Administration of Ukraine from 16.03.2004, № 19 and other sub-legal acts are formulated. In this work stated and substantiated a number of conclusions and proposals on the definition of criteria for the classification of hotels, certification and unification of hotel services provisions etc. In consideration of leading progress trends of technologies the author suggests to alter the paragraph 3.1 of the Rules and regulations of accommodation and service and not to limit the means of communication, with the help of which can be confirmed sending and acceptance of bookings, excluding the names of concrete communication facilities. The possible kinds of violations of hotel service contract are identified, the types of security for obligations by such agreements and ways of responsibility of its participants are defined. In particular, the author proposes in the event of non-payment by the customer/consumer of hotel services for the consumed services to use such type of security for obligations as the retention, that is the use by the hotel owner the right of pledge against the property of customer who received the service and has not fulfilled his obligation to pay for it. Mortgage right should be given to hotel owners by operation of law. In the case of providing the hotel room to the consumer, which does not meet the conditions stipulated in the contract, it cannot be said about non-fulfillment of the hotel services. In this case, it is talked only of its quality. If other related actions were not performed by the hotel-executor, or were performed poorly, it also should be determined the level of quality of their provision. The development of the tourism sector and the hotel industry is directly related to the quality of provision of hotel services, and therefore need the unification of the national legislation with the requirements of international instruments, in particular the UN program «Transforming Our World By 2030: A New Agenda For Global Action» regarding providing tax incentives for hotels that use renewable sources of energy that will have a positive impact on the pricing policies of hotels. Given the nature of the domestic hotel industry and a variety of programs and classification systems of hotels quality and similar accommodation facilities, it is necessary to ensure the improvement of Ukrainian hotel classification, taking into account international classification standards. In developing the national standard «Classification of hotels» should be used Alphabetical index for ISIC Rev.2 code 6320, developed by UNSTATS.
Опис
Ключові слова
готельні послуги, договір на готельне обслуговування, договір про надання готельних послуг, готель, аналогічні засоби розміщення, гостиничные услуги, договор гостиничного обслуживания, договор о предоставлении гостиничных услуг, гостиница, аналогичные средства размещения, hotel services, contract for hotel services, a contract for the provision of hotel services, hotel, similar means of accommodation
Бібліографічний опис
Коросташивець Ю. Г. Цивільно-правове регулювання надання готельних послуг: автореф. дис ... канд. юрид. наук : спец. 12.00.03 "Цивільне право і цивільний процес"; "Сімейне право"; Міжнародне приватне право" / Ю. Г. Коросташивець ; Одеський нац. університет ім. І. І. Мечникова. – Київ, 2017. – 19 с.